When you register for the Platform, we ask you to consent to our collection of personal information about your kids for the purposes described in this Privacy Policy. If you do not provide consent, your kid will not be able to use the Platform.

How kids use the Platform. The Platform uses an AI companion to facilitate conversation and prompt kids to share thoughtful updates with their grandparents. This helps kids to reflect on what they have been doing to choose the right moments to share with their grandparents. For example, the AI companion may ask kids questions about their day and ask follow-up questions that allow kids to recall their activities. The kid’s audio from these conversations are shared with grandparents along with text summaries of the questions the AI companion asked.

How the AI companion works. We rely on an AI technology service provider (OpenAI) to provide the companion feature of the Platform. When your kids use the Platform, OpenAI will receive all interactions with the chatbot feature to facilitate the companion interaction. OpenAI only uses such information to facilitate the services, and we require they only do so as permitted by applicable laws. We also use an OpenAI transcription service in conjunction with a voice technology provider called ElevenLabs to convert audio to text and text to audio to allow your kids to interact with the companion in audio format. We encourage you to monitor your child’s conversation with the AI companion and to report any inappropriate content to us immediately at: support@kinsome.com.

How we share information from kids. We share information from kids with you and their grandparents to facilitate their use of the Platform. We also rely on service providers to support the Platform, including AI and audio transcription service providers, and other IT service providers as described further in the ‘How We Share Personal Information’ section below. We do not share information from kids with advertising partners.

Your choices regarding information from your kid. You may contact us any time as provided in the ‘Contact Us’ section below to review, update or delete any of your kids’ personal information.

Personal Information We Collect

This section describes the personal information we collect in connection with the Services.

Information provided by you:

• Account information, such as account credentials, names, phone numbers, and email addresses for you, your kids, and grandparents. If you choose to provide them, we also collect dates of birth and photos.

• Inquiries and feedback that you provide, including when you contact us with questions, feedback, or otherwise.

• Marketing information, such as your preferences for receiving communications about our Services, and details about how you engage with our communications.

AI companion interactions and communications: Our Platform allows kids to converse with an AI companion to help them recall and share interesting updates for their grandparents. To provide the Platform, we and our service providers collect kids’ interactions with the chatbot as well as their audio recordings and any responses or reactions from grandparents. We may also transcribe audio notes into text form using automatic transcription services.

Automatic data collection. We and our service providers may automatically log information about you, your computer or mobile device, and your and your kids’ and their grandparents’ interactions over time with our Services, such as:

• Device data, such as operating system, manufacturer and model, browser type, IP address, unique identifiers, language settings, mobile device carrier, and general location information such as city, state or geographic area; and

• Usage data, such as pages or screens viewed, time spent on a page, browsing history, and access times.

• Diagnostic data, such as error logs, crash data, etc.

We may collect this information using cookies and other similar technologies. Cookies are text files that websites store on a visitor‘s device or in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, and helping us understand user activity and patterns. For more information on how you can control cookies, please see the Your Privacy Choices section below.

How We Use Personal Information

We use personal information for the following purposes:

To provide the Services. This includes:

• Facilitating communications between kids and their grandparents;

• Allowing kids to record audio notes and refine conversation topics through interactions with an AI companion

• Administering, hosting, and operating the Services; and

• Communicating with you and responding to any inquiries you may have.

Troubleshooting, analytics, and improving our Services. We may use information to analyze and improve the Services, identify and troubleshoot errors, and operate and expand our business activities. We may also create aggregated, anonymized, or other de-identified statistics, which we may use for lawful business purposes, including for analytics, forecasting, and strategic planning.

Marketing and advertising to parents, including for:

• Direct marketing. We may send you direct marketing communications, including by email, to provide information about our Services and any relevant events and promotions.

• Interest-based advertising. We engage our advertising partners, including third party advertising companies and social media companies, to advertise our Services. For more information, or to understand your choices, please visit the Your Privacy Choices section below.

For compliance and protection, ****including to enforce any applicable terms and conditions, comply with legal obligations, defend against legal claims or disputes, protect the security and integrity of our Services, and identify and investigate fraudulent, harmful, unauthorized, unethical or illegal activity.

How We Share Personal Information

We may share personal information with:

Your family. Our Services facilitate connections between kids and their grandparents. To do this, we share kids’ audio recordings and transcriptions with their grandparents. Parents may also access and review these recordings and transcriptions at any time.

Service providers. We share personal information with service providers to help us operate our Services or our business. This includes:

• AI companion services. We rely on an AI technology service provider (OpenAI) to provide the chatbot feature of the Platform. When your kids use the Platform, OpenAI will receive all interactions with the chatbot feature to facilitate the chatbot interaction. OpenAI only uses such information to facilitate the services, and we require they only do so as permitted by applicable laws. We also use another OpenAI service as well a platform called ElevenLabs to convert audio to text and text to audio to allow your kids to interact with the chatbot in audio format.

• IT providers. We also share personal information with IT service providers such as hosting services, communications services, data and cyber security services, billing and payment processing services, fraud detection, investigation and prevention services, web and mobile analytics, email and communication distribution and monitoring services, and customer relation management systems.

Advertising partners. We may share your information and information that we collect on our Site with third party advertising companies (including for the interest-based advertising purposes described above) to help us promote our Services. We do not knowingly share information about children with advertising partners.

Professional advisors. We share personal information with professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.

Authorities and others. We may share personal information with law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate.

Business transferees. We may share personal information with acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Kinsome (including, in connection with a bankruptcy or similar proceedings).

Your Privacy Choices

Unsubscribe from direct marketing communications. You may opt out of marketing-related communications by following the opt out or unsubscribe instructions contained in the marketing communication we send you. You may continue to receive service-related and other non-marketing communications.

Opt-out of interest-based advertising. You may limit online tracking by:

• Blocking cookies in your browser. Most browsers let you remove or reject third-party cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.

• Blocking advertising ID use in your mobile settings. Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.

• Using privacy plug-ins or browsers. You can block our websites from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery, or uBlock Origin, and configuring them to block third party cookies/trackers. You can also opt out of Google Analytics by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout.

• Platform opt outs. The following advertising partners offer opt out features that let you opt out of use of your information for interest-based advertising:

• Google: www.adsettings.google.com

• Facebook: https://www.facebook.com/about/ads

• Advertising industry opt out tools. You can also use these opt out options to limit use of your information for interest-based advertising by participating companies:

• Digital Advertising Alliance for Websites: outout.aboutads.info

• Digital Advertising Alliance for Mobile Apps: https://youradchoices.com/appchoices

• Network Advertising Initiative: optout.networkadvertising.org

Note that because these opt out mechanisms are specific to the device or browser on which they are exercised, you will need to opt out on every browser and device that you use.

Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to "Do Not Track" or similar signals. To find out more about "Do Not Track," please visit http://www.allaboutdnt.com.

Data Security

We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, no security measures are failsafe and we cannot guarantee the security of your personal information.

Data Retention

We may retain your personal data for as long as it is reasonably needed in order to maintain and expand our relationship and provide you with our Services; in order to comply with our legal and contractual obligations; or to protect ourselves from any potential disputes. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of such data, the potential risk of harm from unauthorized use or disclosure of such data, the purposes for which we process it, and the applicable legal requirements.

Children and our Site

While we provide Services for families, our Site is for promotional purposes only and is not intended for children under the age of 13. We do not knowingly collect any information from children under the age of 13 on our Site. If we learn that we have collected personal information from a child under 13 without the consent of the child’s parent or guardian as required by law, we will delete it.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy. We may also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner.

Contact Us

You can reach us by email at hello@kinsome.com or at the following mailing address:

Kinsome, Inc.

214 Cambridge St, 5th floor

Boston, MA 02114